Benefits:

Bonus based on performance
Dental insurance
Employee discounts
Free uniforms
Paid time off

Spearfish Canyon Lodge is looking to add a Front Desk Supervisor to our team! We are looking for someone to help us maintain a professional, efficient, warm and welcoming atmosphere for all guests and staff to elevate every experience!

Essential Functions as Front Desk Supervisor:

· Maintain professional, calm, and organized appearance and demeanor reflective of the business image.

· Maintain a friendly, inviting, and approachable demeanor.

· Ability to multi-task and work well under pressure in a fast-paced environment.

· Attentive to details on reservations, verbal, and non-verbal cues.

· We are a team at Spearfish Canyon Lodge, and every single department and employee is vital to our success! All employees must be team players and assist other departments or Managers with special projects or in times of need.
· Oversee all Front Desk staff and find/cover shifts as needed.

Other Responsibilities as Front Desk Supervisor:

· Understand how to operate Front Desk phones, cash registers, computers, and all operating systems.

· Ensure security for guests and the property by controlling room keys, verifying guest’s identities, following credit card verification procedures, and reporting suspicious activity to immediate supervisor.

· Complete paperwork necessary for front desk operation (registration folios, credit card receipts, cashier reports, etc.)

· Use suggestive selling techniques provided by AGM or GM to sell rooms and upsell reservations.

· Promote the Latchstring Restaurant, Roughlock Lounge, and Spearfish Canyon Adventures to ensure that the guest experiences everything we have to offer.

· Complete knowledge of surrounding hiking trails, Spearfish, Deadwood, and Rapid City.

Requirements:
· 3 years of management experience (preferred)
· Legal to sell alcohol (21+)
· Weekends and Holidays are required
· $17-20/hour DOE
· Possible $125 monthly bonus

Compensation: $17.00 - $20.00 per hour

Spearfish Canyon Lodge

Deep in the heart of one of the most breathtaking, beautiful canyons in the world, nestled alongside lofty pines and spectacular cliffs, you will find Spearfish Canyon Lodge. Built and decorated in the style of the old lodges of the West, you can let nature take over and open your mind to focus on either business or pleasure. The outside world is as near or far as you need it to be. Spearfish Canyon Lodge is a 57 room lodge consisted with Premier rooms and many suites, full service lounge, and great room featuring a 40’ stone fireplace. The property also consists of a full service restaurant across the street name the Latchstring Restaurant. We are busy throughout the year with many corporate & group outings, bus tours, and many weddings. Our property also features Spearfish Canyon Adventures where we rent snowmobiles, UTV’s, SlingShots, fishing equipment, snowshoes, and much more.